RECEIVE $5 OFF WHEN YOU SPEND $55 OR MORE USE CODE "SHOPKLHSSB"

KLHSSB HAPPY EXCHANGE/RETURN POLICY

Welcome to KLH Salon & Spa Boutique LLC!!! We are pleased to have you!!! We at KLH Salon & Spa Boutique LLC strive for excellence in each and everything that we do, which also includes the products and services we provide. So rest assured that when you receive an item from us, it has been hand picked and put through a rigorous and thorough inspection.

We at KLH Salon & Spa boutique LLC care about each and every one of our customer's and want to ensure that everyone receives nothing but the best quality products. So we ask that all of our customers read the exchange/return policy prior to completing their purchase.

Due to the care and safety that we have for all of our customers and OSHA's Safety Regulations Policy regarding Human hair extensions, we only accept exchanges/returns within 7 days of the delivery date as long as the products/s meet the following regulations/guidelines provided below:  

KLH TRESSES:

  • Must not be altered, damaged, colored, changed, etc.or dis-engaged from it's original condition/packaging. 
  • Must not have been shampooed/blow dried or exposed to excessive heat such as flat ironing etc.
  • The hair must be in it's original texture and not altered in anyway.

KLH BOUTIQUE BEAUTY PRODUCTS: 

  • The product/s must not be altered, damaged, or changed from it's original condition 
  • The security tags must be in tact with the product.

As long as your item/s meets the above requirements and guidelines, please feel free to send your exchange/return request, prior to returning your item via email at: care@klhsalonandspa.com:

With the following information:

  • Your name
  • Your phone number
  • Your email address
  • Your Shipping And Billing Address used on your order
  • Your order number
  • Name of item/s that you would like to return
  • Picture/s of the item/s you would like to exchange/return

*Please note that exchange/refund requests that are sent back to use without contacting us first via email are not guaranteed. 

Once you have submitted your request, please allow up to 72 hours for one of our friendly, professional KLHSSB Representatives to contact you with the details about the status of your exchange/return and further instructions.

For any further questions, comments, concerns please feel free to reach out to us at care@klhsalonandspa.com